Pro 575 Not Achieving Temperatures

I wish you the best of luck with that. They told me the same thing and sent me a meat probe lol. When I called back I was given the 3 different spots spill and was told the other thermometers I’m using are wrong. That’s when I returned mine 575.

How do you calculate three different temp zone off one thermal couple? LOL You don't a nice line they try to push off on end users.
 
They took the temps at 3 different locations inside the pit (by using 3 RTD probes) during r&d engineering based on air flow ( while empty and 75% full) when in use. They then calibrate the 1 RTD that you see as an average of the 3 probes during the test. That is how they get the " average of 3 locations within the pit" Then they calibrate the controller. Just my $0.02
 
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They took the temps at 3 different locations inside the pit (by using 3 RTD probes) during r&d engineering based on air flow ( while empty and 75% full) when in use. They then calibrate the 1 RTD that you see as an average of the 3 probes during the test. That is how they get the " average of 3 locations within the pit" Then they calibrate the controller. Just my $0.02
This is exactly correct. Hard to explain to some people that the temperature at different places within the grill varies and that Traeger has calibrated in an offset so that temperature displayed on the controller is an average of three different locations.
 
It would be great if they provided 3 RTD,s physically. Then have a feedback from each individually display within the app and you know the temps based on meat layout and if you have a wonky RTD.
 
This is exactly correct. Hard to explain to some people that the temperature at different places within the grill varies and that Traeger has calibrated in an offset so that temperature displayed on the controller is an average of three different locations.

Well, if the did this, they are pretty ignorant on many fronts. First, a well designed grill with fans should have very little temperature variation across the usable primary cooking surface, if it does, they should be reengineering something. Second, the 3 point calibrations would be totally based upon a specific set or sets of conditions that few would have in their grill, like specific foods in specific locations, ambient weather conditions, etc. Third, I’ve tested with 5 probes spread throughout my grill and the are all way off at higher temps. Any calibration that reads 80-100 degrees off at multiple points inside the grill is asinine. My 2 cents is that it is a total load of crap they are pushing to buy time and not admit their QA is trash. I’ve loved Traeger until now. This is my 3rd Traeger and likely last. I’ve given them 3 months to fix it and will be returning it today or tomorrow. How they’ve reacted to this tells me a lot about what they are now.
 
I’ve been having the temp issues. After talking to Traeger numerous times, Instead of waiting for RTD’s to get back in stock in 3 to 4 weeks I took the grill back to dealer and they took RTD out of another grill they had in stock and put it in my grill. Carried grill back home. New RTD helped it maybe 10 degrees, called Traeger and told them that new RTD didn’t fix it, was still about 90 degrees colder than controller showed. They finally let me talk to supervisor who told me they had come out with new firmware update. This was on Thursday. He said they were starting to push updates out and he would have them go ahead and push an update to mine within 24 hrs. Update showed up on grill sometime late Friday. Fired up grill this morning and it is within 10 or so degrees of my thermometers I have been using to check inside temp, so looks like this firmware update might be the fix to our Pro 575 problems. Previous firmware on this grill was 01.01.01. Now it shows firmware as 01.01.02 . Hope this helps everyone.........
 
I’ve been having the temp issues. After talking to Traeger numerous times, Instead of waiting for RTD’s to get back in stock in 3 to 4 weeks I took the grill back to dealer and they took RTD out of another grill they had in stock and put it in my grill. Carried grill back home. New RTD helped it maybe 10 degrees, called Traeger and told them that new RTD didn’t fix it, was still about 90 degrees colder than controller showed. They finally let me talk to supervisor who told me they had come out with new firmware update. This was on Thursday. He said they were starting to push updates out and he would have them go ahead and push an update to mine within 24 hrs. Update showed up on grill sometime late Friday. Fired up grill this morning and it is within 10 or so degrees of my thermometers I have been using to check inside temp, so looks like this firmware update might be the fix to our Pro 575 problems. Previous firmware on this grill was 01.01.01. Now it shows firmware as 01.01.02 . Hope this helps everyone.........
Fingers crossed this helps. I was on the phone with them on Wednesday and was dealing with a 50-60 temp difference. Just hooked mine up to power now to start cooking so hoping the update pushes quick!

Thanks for the update!
 
Anyone else get the 01.01.02 update?? My grill is on and connected to my wifi. Nothing yet here...
 
A person on Reddit just posted this response to my comment. Sounds like someone from Traeger...

My comment: Someone posted Friday that Traeger started pushing out a 01.01.02 firmware update that finally corrects this issue but my Pro 575 hasn’t received the update yet. Not sure if anyone else can confirm.

Response: This is correct. A test group went out over the weekend and will now be hitting all 575's as of this morning.
 
Just checked my firmware. The update was pushed through. V 01.01.02. Be interesting to know what changes they made.
 

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