I agree, Traeger has the mass market locked down right now because of all the big box retailers. It could change fast if they don't get these issues resolved. It wouldn't hurt to send all of their customers a nice little gift for sticking it out (Rub, BBQ Sauce, etc)
I purchased a Polaris Slingshot when they first came out and it had several major issues. The dealership was great and eventually got everything fixed but I had to take it in a few times to complete all of the recalls. Polaris ended up sending out a pretty cool bluetooth speaker. I know it's small but it was the thought that counted.