That was my experience too. Plus a few other issues. I hate my Traeger and hope the place I bought will take this lemon back.Cannot connect to WIFI....never has worked from day 1, spoke to merchant where I purchased it and he suggested buy a gaming router as they are more powerful and may work, well it didn't, now super smoke button not working so I cannot get it to forget network,
This piece of s**t needs to go, knew I shouldn't have bought it !!
Mark