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Try screwing the chimney cap down lower and the temps will rise fast. I left my grill on since the last time I used it over a week ago. Yesterday I checked the firmware and it's the 2.01 version.Also when I set temp to say 350 it hovers at 325. Now it’s set for 500 and it won’t go above 375. Had this Pro 780 since September 2019 and thisnisnthendirst time j can say that I’m having temp problems - not to mention that grill is connected to my WiFi but the app won’t connect and keeps saying “grill offline.” My Davey Crocket portable Green Mountain is sadly more reliable.
Did they tell you to leave the grill on to get it?My call back guy said this week they are going to resend the update. Still waiting.
Did they tell you to leave the grill on to get it?
Told to leave grill in standby or sleep mode this week. Red power light is on, the screen is off is the mode I was told.Did they tell you to leave the grill on to get it?
Hm. I don’t see any update for the app. I’m on IOS.New app update today V 2.0.3b12....still no ability to pull an update, but maybe they are heading in the right direction.