KirkP
Member
Thanks, this is exactly what I was afraid of. Unfortunately it looks like I'm going to have to wait until nearly the end of the month before I get a new RTD to rule that out
Pro 575 Not Achieving Temperatures
- Thread starter scase
- Start date
Dave1972
Member
Like I said above. Put new RTD on. Same issue. I read somewhere to wrap the RTD in aluminum foil. I figured wth I’d try it. With the foil on I was able to get the grill up to 420 on my ambients but traeger controller said 450. At 180 it’s pretty dead on. Way better results in closeness of temps between ambients and controller than without the foil. So, may be a design issue with the insulation on the RTD.
wes4rd
New member
I’m having the same temperature issues as described in this thread with my 575. It sounds like a design flaw with something yet to be determined. I don’t want to deal with this issue in anyway and am considering returning the grill and moving up to the ironwood series.
Would moving up resolve this problem or is this an issue involving all models with the D2 controller?
I made the move to Traeger based on family recommendations but so far I’m totally discouraged.
Thoughts?
Would moving up resolve this problem or is this an issue involving all models with the D2 controller?
I made the move to Traeger based on family recommendations but so far I’m totally discouraged.
Thoughts?
KirkP
Member
I haven't heard of any problems like this with the Ironwood series. A few had some issues with temp fluctuations, but that was evidently solved by fixing their firmware
Johnmil2000
Member
- Joined
- Apr 28, 2019
- Messages
- 41
- Reaction score
- 1
- Grill
- Pro 780
same here. with foil, it gets up to 420. i would hate to return it - its too much of a hassle to disassemble and box it to return. should have bought the ironwood.
Dave1972
Member
I agree. I keep looking at the timberline. Wife will kill me if I get a 5th grill tho and after the experience with this one not sure I like Traeger.
wes4rd
New member
I called Traeger support today (Sunday) and after waiting for a long while I was helped by a representative. The end result is a new thermocouple will be sent but I don’t expect good results to be honest. I will be contacted about the results.
Based on today’s interaction with support, I’m going to hold off returning the grill to see if Traeger can resolve the issue. I was told corporate is aware of the temperature issue and support is waiting for a resolution.
I also discovered Traeger logs each grills’ performance by providing a log of cook times and temperatures thru your grills UUID found on the settings menu. I was asked several questions about cook times, temperatures, and etc. Big brother/sister is watching.
I was impressed with the support representative. She seemed genuinely concerned and was courteous. I was also impressed with the 7 day a week customer support. It’s a new product with apparent growing pains and I’m hoping Traeger comes through with a solution for everyone.
Based on today’s interaction with support, I’m going to hold off returning the grill to see if Traeger can resolve the issue. I was told corporate is aware of the temperature issue and support is waiting for a resolution.
I also discovered Traeger logs each grills’ performance by providing a log of cook times and temperatures thru your grills UUID found on the settings menu. I was asked several questions about cook times, temperatures, and etc. Big brother/sister is watching.
I was impressed with the support representative. She seemed genuinely concerned and was courteous. I was also impressed with the 7 day a week customer support. It’s a new product with apparent growing pains and I’m hoping Traeger comes through with a solution for everyone.
Dave1972
Member
K. So take back what I said about the foil. It helps me get to around 420 but leaving the foil on for a smoke at 200 seems to be tripping the controller out. I took the foil off and am dialing it in using my ambients.
The foil trick didn't seem to do anything for me, but maybe I didn't wrap it enough or something.
Doing rib eyes tonight. But not on the the traeger, pulling out the trusty Akorn for some real heat.
I did some burgers Friday night at 450, really 350 and it took longer
Here is a shot of my temps doing chicken last night, turned it up to 450 to try and crisp the skin...
Doing rib eyes tonight. But not on the the traeger, pulling out the trusty Akorn for some real heat.
I did some burgers Friday night at 450, really 350 and it took longer
Here is a shot of my temps doing chicken last night, turned it up to 450 to try and crisp the skin...
KirkP
Member
Interesting, I thought I would try a turkey today since I didn't need high temps. Wrapped my RTD in foil since then I could at least get it up to 360 when set to 450 (I have the original RTD yet with a new one on order). I got it warmed up at 225 and then the controller just shut off. Went through the ignite sequence again and it has at least stayed on. Maybe it helps that the controller thinks it's at 250 (ambient just 220 though)
Dave1972
Member
Emailed Traeger this: You all sent me a new RTD. Tried it. Three different ambient thermometers tell me it’s still way off. Basically the same as before (70 degrees off at 225 and difference increases as the temp increases). Eventually put aluminum foil over the RTD and had better results (at least I can get the thing to 420 using it this way). I’m regretting buying a traeger now. It doesn’t really smoke. It doesn’t really grill. I have propane grills and stick smokers. I should’ve let things be and not bought this pro 575. All it is good for is taking up space in my garage.
KirkP
Member
I hope you get a reply. I initially emailed Traeger about the problems with my 575 and it's been a week and counting with no reply.
Traeger Photos
Traeger Photos
