Traeger Firmware update

[Bruce N]

I'm at 3 weeks on my new 575 and 4 calls to customer service. I will wait until Tuesday and call again!!
I have done everything I was told to do, leave the unit on, cycle it on and off numerous times a day.
New app works perfectly but still just 450!!

That's the same thing they told me. Turn on the grill, when it powers up just let it sit for a few min. and it should update. Waited 2hrs. and nothing. Not gonna get tweeked about it right now. I is a new App, and even the guy I was on the phone with told me it so new they have no data to really help now.

 

[Bruce N]

I am new to the Traeger and this forum. Does Traeger update itself, or do I have to do something?

It is supposed to update it's self after you update your app on the phone, or what ever device you are using. Once you turn on the grill. But some people are having better luck then others. Give it some time I guess. It is still new to even the phone Techs.

 

[denmyos]

Try to restart your grill.
Mine was online for most of the day, I finally rebooted it, and it updated right away.

 

[MikeyR]

Try to restart your grill.
Mine was online for most of the day, I finally rebooted it, and it updated right away.

Just power cycled?

 

[Walleye Hunter]

When not in use I unplug mine and last week when I went to use it it updated as soon as it booted up.

 

[denmyos]

Just power cycled?

yes, thats what i did.

 

[jabam]

It is supposed to update it's self after you update your app on the phone, or what ever device you are using. Once you turn on the grill. But some people are having better luck then others. Give it some time I guess. It is still new to even the phone Techs.

Thanks

 

[Gary]

I so wish it was that simple!! At least 2 hours on the phone with customer service. Unit has been plugged in, Unplugged, left on for 24 hours,cycling countless times. New app installed, Uninstaller. Factory reset. I'm sure I have missed something!! And it still produces some great food but 500 degrees sure would be nice. And whatever the new updates have!

 

[jabam]

Next stupid question...I am not tech savvy! Lol

how do I upgrade app? Can’t find out how on app.
I just installed it last week, maybe it’s already updated?

 

[Gary]

Go to settings on your app.

 

[Bruce N]

Just powered it up again a little while ago. No luck still on 2.00.01

 

[denmyos]

Next stupid question...I am not tech savvy! Lol

how do I upgrade app? Can’t find out how on app.
I just installed it last week, maybe it’s already updated?

Are we talking about your phone app.
Are you on Android or iPhone.

 

[Bruce N]

I am on Android.

 

[denmyos]

If your on the old app it's in the settings.
If your on the new app it's in your profil name.
If I remember correctly.

 

[Gary]

Go to play store and update.