Pro 575 Not Achieving Temperatures

[davwhite]

Hello everybody,

I too am new to the pellet smoker world. I've been eyeing one for a long time, using my gas grill until I could save up enough to get one. I looked at a lot of brands, but when I saw the WiFire technology, I thought I had to get it. Today's my first day of use and have ran into some issues that make me want to take it back and go back to my cheap WalMart gas grill that worked.
First, My pork butt roast (just a little over 2 lbs), has been on the smoker for a little over 6 hours, 3+ of which it has been on 300 degree+ settings - and its still not done to pull apart. The current internal temp is 199 degrees. It seems like a very very long time to smoke a 2 lb piece of meat.
Second, the WiFi technology seems to be a dud. It won't connect to my home wifi. I spent 1 hour on the phone with customer service, and after we uninstalled and reinstalled the app about 5 times, all they could tell me is that I need a wifi booster, despite the fact that my grill lies 25 feet away from my router, and all my other mobile devices get wifi just fine from there.

I have never had any of those problems with my 575. However I found that I had to re-calibrate their probe as it was out 20F. My temp does not vary any more that 10F and the Wifi is a great asset. I do have a thermapen probe for the final internal check. You have to clean the thermostat after every use or you will get false readings from a dirty stat. I have the latest software and finally after a few minor setup problems all is sweet. In my early days I found out that the pellets have to be moist free so be careful where you store them, it does make a difference to your cook temps.

 

[kayblpel]

I have never had any of those problems with my 575. However I found that I had to re-calibrate their probe as it was out 20F. My temp does not vary any more that 10F and the Wifi is a great asset. I do have a thermapen probe for the final internal check. You have to clean the thermostat after every use or you will get false readings from a dirty stat. I have the latest software and finally after a few minor setup problems all is sweet. In my early days I found out that the pellets have to be moist free so be careful where you store them, it does make a difference to your cook temps.

Just to confirm, you are talking about cleaning the internal temp probe and not the meat probe, correct? What is the best way to clean the thermostat on the Pro 575? None of the Traeger maintenance materials say anything about the best way to clean it and it seems like it might be fairly fragile.

 

[davwhite]

Just to confirm, you are talking about cleaning the internal temp probe and not the meat probe, correct? What is the best way to clean the thermostat on the Pro 575? None of the Traeger maintenance materials say anything about the best way to clean it and it seems like it might be fairly fragile.

Yup it looks fragile, I just wipe it over with a soft damp cloth. I learn this lesson with my Pro22 and was wondering why my temps were all over the place.

 

[kayblpel]

Yup it looks fragile, I just wipe it over with a soft damp cloth. I learn this lesson with my Pro22 and was wondering why my temps were all over the place.

Okay, thank you very much for the advice.

 

[Kev Reid]

I Am a new Traeger 575 owner - followed everything to the letter - connected to wifi - updated to the latest firmware, calibrated the probe and the pellet hopper sensor. There doesn't seem to be anyway to calibrate the internal probe (RTD?) I cooked a couple of Lamb Henry shoulders that were dreadful - cooked another 2 but this time I used a Meater Wireless Probe - I noticed the Ambient temperature on the Meater Probe was 20 to 25 degrees Centigrade lower than the internal probe. I cooked for 4 hours and reached the same internal temperature on both probes - Traeger and Meater at the same time - so I conclude that the internal probe calibration is good. But the resulting meat was still not fall off the bone and very tough. I think the internal temperature of the oven is reading too high.
Trying again today with some Ribs but I am currently far from happy with the results.

 

[Slimpicker]

I Am a new Traeger 575 owner - followed everything to the letter - connected to wifi - updated to the latest firmware, calibrated the probe and the pellet hopper sensor. There doesn't seem to be anyway to calibrate the internal probe (RTD?) I cooked a couple of Lamb Henry shoulders that were dreadful - cooked another 2 but this time I used a Meater Wireless Probe - I noticed the Ambient temperature on the Meater Probe was 20 to 25 degrees Centigrade lower than the internal probe. I cooked for 4 hours and reached the same internal temperature on both probes - Traeger and Meater at the same time - so I conclude that the internal probe calibration is good. But the resulting meat was still not fall off the bone and very tough. I think the internal temperature of the oven is reading too high.
Trying again today with some Ribs but I am currently far from happy with the results.

My Traeger built in RTD probe is off, it is not accurate. Is there a way to calibrate it? (click&read)

NO there is no way to calibrate the RTD, and the RTD on Traeger is NOT accurate and should not be used for anything but a comparison to a good 3rd party Ambient Probe.
I have 2 Meaters and they are great for internal but not for ambient because they are too close to the meat itself.
This site is full of posts and threads about this, please look around, probably 10 in the last 3 days posted.

 

[foreverjuly85]

I just bought a Traeger Pro 575 from Home Depot in Lenoir City, TN yesterday. Spent $891 on it. Welp, I smoked all day today after "seasoning" it yesterday. It has already shit out on me and just started dropping temperature all the way to 86°!!!!! Before I just turned it off and said, welp, I guess my meat (center cut pork loin) is ruined. This grill Seems sooo awesome, sounds awesome loading pellets, looks awesome. But does not cook awesome. I cooked 2 racks of ribs earlier and they seemed to be good. But the smoker shouldn't done after just a few hours of smoking. What if I hat a 16hr pork shoulder? It would have cut out while I was sleeping. Probably taking back to Home Depot tomorrow with a heavy heart . I really wanted this to be awesome. I also have to take it apart to put it in my car lol

 

[foreverjuly85]

I just bought a Traeger Pro 575 from Home Depot in Lenoir City, TN yesterday. Spent $891 on it. Welp, I smoked all day today after "seasoning" it yesterday. It has already shit out on me and just started dropping temperature all the way to 86°!!!!! Before I just turned it off and said, welp, I guess my meat (center cut pork loin) is ruined. This grill Seems sooo awesome, sounds awesome loading pellets, looks awesome. But does not cook awesome. I cooked 2 racks of ribs earlier and they seemed to be good. But the smoker shouldn't done after just a few hours of smoking. What if I hat a 16hr pork shoulder? It would have cut out while I was sleeping. Probably taking back to Home Depot tomorrow with a heavy heart . I really wanted this to be awesome. I also have to take it apart to put it in my car lol

I'm sorry for the spelling errors. My spell check went a little crazy on me I suppose. Lol

 

[davwhite]

Let's see if the controller is out of date first, can you check what version you have atm?

 

[Jbrewyt]

Hello all, New member and I ordered the 575 pro beginning of the week. Due to arrive Saturday and now I’m getting nervous as to whether this problem still exists. Read thru most of this thread and appears most have had success with the firmware update. Fingers crossed that the issues are corrected and operates like it should when I do the burn in.

 

[Slimpicker]

Hello all, New member and I ordered the 575 pro beginning of the week. Due to arrive Saturday and now I’m getting nervous as to whether this problem still exists. Read thru most of this thread and appears most have had success with the firmware update. Fingers crossed that the issues are corrected and operates like it should when I do the burn in.

Please take the time to read a couple "need to know" items before firing up your grill...

What Is My Current Firmware and Configuration Version Supposed To Be?

How Do I Get My Grill To Update To The Version I Need?

SEASONING YOUR GRILL - INITIAL BURN IN FOR D2 & AC (NON-WIFI) GRILLS​

MODIFIED VERSION OF SEASONING YOUR GRILL TO PREVENT PAINT DAMAGE

​

GRILL START-UP GUIDE ► IMPORTANT!!!!​

 

[davwhite]

Hello all, New member and I ordered the 575 pro beginning of the week. Due to arrive Saturday and now I’m getting nervous as to whether this problem still exists. Read thru most of this thread and appears most have had success with the firmware update. Fingers crossed that the issues are corrected and operates like it should when I do the burn in.

Don't sweat follow what Slimpicker has said and what ever you do don't rush. Make sure you season correctly and then check the software to make sure you have the latest. I had no problems with mine, the only mod I did was to put lava tape around the lid as some smoke was leaking out. Don't rely on the temp gauge in the 575, it can be out by as much as 20f. I bought the Fireboard probe setup and while expensive it really helps, good luck and enjoy your 575.

 

[Jbrewyt]

Thanks guys for the responses. I see the new burn in procedure, heat cycling to cure the paint better. I will definitely do that. Not thrillled at the idea of being out by 20 degrees, but I guess I can live with it. I do know better then to rely on just the traeger temp reading, but just as anybody else, for what it costs, would prefer it to be much more accurate.
More importantly to me is that I hope I can at least get over 400 or even 450 with the new calibration and that the temp can at least stay consistent even if it is off by 20 degrees.

 

[Jbrewyt]

Just updating. I got my 575 pro Saturday morning and had finished the seasoning process by mid day. Have used it every night since. I confirmed it has the latest firmware installed, and it seems to hold temperature within 10 degrees of accuracy. So far very happy and relieved that it operates so well. Thanks all.

 

[davwhite]

And my fav tip....always clean the Traeger pit probe after each use. It gets dirty and will throw out your cook.