Failed to download certificate files

Dealing with the same issues as the rest of you guys but on the plus side, I found this forum because of it.
 
My Ironwood 650 is running ver. 2.0.0. When I turned my grill on today I was getting the "failed to download certificate" error. Now, when I go and try to add the grill to my app, I'm receiving a "Network already exists in the system settings." error. Which is odd, because I don't have a grill installed under my WiFire, I can only add a new grill. Stuck in a loop here.

Screenshot_20200120-142950_Traeger.jpg
 
My Ironwood 650 is running ver. 2.0.0. When I turned my grill on today I was getting the "failed to download certificate" error. Now, when I go and try to add the grill to my app, I'm receiving a "Network already exists in the system settings." error. Which is odd, because I don't have a grill installed under my WiFire, I can only add a new grill. Stuck in a loop here.

View attachment 1045
I experienced the exact same error. A way around this that worked for me was to download the Traeger App on a DIFFERENT phone and run through the pairing process again. Got past this error and it looks to be set up properly, however, now the app simply says the grill is offline. Spoke to the Traeger support line and they admitted that they are still trying to figure out what they broke during the last update and are gathering info from multiple customers to troubleshoot.
 
When I spoke to the tech support last night around 830pm the person I spoke with said they hope to have it fixed in the next two weeks.
 
Anyone had this error when trying to repair their Traeger after update? My grill says version 2 but I can’t seem to get it to talk to my iPhone. When I forget the grill, delete the app, reset Wi-Fi etc it throws that error above

Your grill has failed to download certificate files
I had to update the Traeger app in addition to deleting my WiFi info already stored on the grill and reloading it. Everything worked fine for me after that.
 
When I spoke to the tech support last night around 830pm the person I spoke with said they hope to have it fixed in the next two weeks.
Two weeks is unacceptable. I hope they are raising the temp to 500* with the new firmware so we can actually sear meat. I was planning to smoke a Brisket this week for 9 hours so monitoring from work will be a must.
 
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Anyone had this error when trying to repair their Traeger after update? My grill says version 2 but I can’t seem to get it to talk to my iPhone. When I forget the grill, delete the app, reset Wi-Fi etc it throws that error above

Your grill has failed to download certificate files

Same issues I emailed them Saturday night
No fix yet
 

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I sent Traeger this video today explaining what I was getting with the certificate error. They said they sent to their IT APP engineer for review. I don't get the feeling they really know what is going on, but maybe this will help.

 
Pro 575 here. Also having the very issue. Previously had it connected and running fine up until the update email the other day. I’m on v2 as well.
 
If it's bricking controllers -- why do they continue to push out updates? I'm afraid to even turn on my grill at this point.
 
If it's bricking controllers -- why do they continue to push out updates? I'm afraid to even turn on my grill at this point.
Agreed! And that makes two of us. I'm thinking that I should unplug my router, start the grill and forget the network before it can update.
 
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