Auger Disconnected Error

[msw14]

Have a Pro 575 series grill - keep receiving ‘auger disconnected error’ and have done the following:
- called tech support and worked through the steps
- replaced the auger motor
- completely tore down/cleaned unit to include removing and reinstalling auger
- firmware is up to date

Any suggestions out there? Was going to try and reinstall firmware as another possible angle due to at start up, grill indicates ‘grill needs to be cleaned’ - don’t know if an issue or not.

Thanks!

 

[GaryBerk]

Have a Pro 575 series grill - keep receiving ‘auger disconnected error’ and have done the following:
- called tech support and worked through the steps
- replaced the auger motor
- completely tore down/cleaned unit to include removing and reinstalling auger
- firmware is up to date

Any suggestions out there? Was going to try and reinstall firmware as another possible angle due to at start up, grill indicates ‘grill needs to be cleaned’ - don’t know if an issue or not.

Thanks!

did you get it to work? I'm having the same problem Thanks

 

[Slimpicker]

That makes 2 575's this summer doing something I've never heard of, and my 575 is 4 years old and kickin just fine.

This has to be a more recent Traeger fabrication issue or hardware issue