So not exactly a valid test but I started up the grill, set the temp to 225 and hit “Ignite “. The screen read “software update in progress do not power down. Grill will reset “. The fan starts, pellets ignited, smoke generated. Twenty or thirty minutes go by. Finally called CS and was told to shut down, unplug the unit and restart. I thought I read there’s a fire hazard when doing that but tried anyway. I reentered the temperature setting and off it went like nothing happened. But it did overshoot to 260 so I opened the lid and all went well. By the way, firmware is now 2.01.03, v06.008.