Murphy's Law
Well-known member
- Joined
- Jan 6, 2021
- Messages
- 931
- Media
- 75
- Reaction score
- 1,462
- Location
- Denver Metro Area
- Grill
- Pro 780 Bronze
no and that's the first i've heard of this. i did a little video watching and RTFM before breaking it in, never saw that suggested.
i just spoke with the nicest gal at Traeger CS. i sent the pics, she entered all the info, shared with others, and they are replacing it with a new unit. they're on backorder and they have two shipments coming in next week. i'll get a grill from one of those orders in a week or so after that.
really, i couldn't be happier with them and how i was treated. they'll be getting a good feedback score from me on their CS.
Did they have any explanation as to why this was happening?