Totally agree. I bought my Pro Series 34 in July, did my burn off, then smoked 2 pork butts (8# each). I couldn't wait. I had an electric smoker for about 10 years but this was my first time with a pellet smoker. Well, after 18 hours and the internal temp on the butts were only up to 165 degrees I decided to start taking internal temp readings in the smoker and realized that the smoker was ~35° off, so with the grill set to 225° it was really only maintaining an internal temp of around 190°. This is in July mind you, with a low that night of around 75° and a daytime high in the 90's, so definitely not "cold" outside. I also noticed the meat probes were reading ~20° higher than they should. Well, fast forward to September, I have endured 6 customer service calls with Traeger trying to understand why it wasn't working right and they finally sent me a new internal temperature probe. Tried it again, same issues. So another 2 calls to customer service and they agreed to send me a new controller for the grill. Same problem. What baffles me is that I still see the grill cycling through a temperature range, so it's not like the grill just can't get hot enough. Also, why is it that when I have my own temp probe physically touching the internal probe on the grill they are reading 50° different (mine says 225 and the grill says 275)? I was really hoping the new controller and probe would fix the issue. I guess it's possible I am doing something wrong, but that still doesn't explain why the grill is reading 50° higher than it should, verified with another temp probe in the same location. For now at least when I set the control to 275° I can maintain an internal smoking temp of 225° (see attachment), so I can use the smoker, but I would still like to know why it isn't reading correctly or if I am doing something wrong.