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Check to make sure the power cord is properly plugged into the socket on the bottom of the hopper. It is designed that way to make sure water does not get into the connection, but it is quite easy for the plug to come loose.
I leave my grill connected at all times with the plug attached and the on-off switch in the "on" position. If the issue is the on-off switch, you can pick up a replacement at the hardware store. If the issue is the controller, then replacement is rather expensive.