Negative temperature

[Fonzke]

Does anyone know the following problem? I set my temperature, then I press the ignite button. But the Timberline 1300 starts at negative temperatures. I have already installed another thermocouple, but the problem still occurs.

 

[RayClem]

In Belgium the winter, you might well have temperatures below 0 C. However, in the summer, you should be well above freezing. A temperature of minus 44 C is the kind of temperature that might be experienced in winter near the Arctic Circle, not in Belgium.

Since you replaced the thermocouple, the problem likely lies elsewhere such as the controller. It might be that the problem can be corrected by reloading the firmware. Hopefully, the Traeger is still within the warranty period. AFAIK, there are no Traeger employees who monitor this forum. We are Traeger owners like yourself. Contact Traeger customer service and send them your video. If reloading the firmware does not fix the issue, they might send you a a replacement controller.

 

[Fonzke]

A have the newest firmware on it.
03.00.01

 

[RustyJake]

https://support.traeger.com/hc/en-us/articles/6986096523547-Temp-Reading-Backward-or-Negative#:~:text=Find%20the%20yellow%20thermocouple%20connector,the%20temperature%20goes%20up%20correctly.

Traeger will want you to have verified and tried the steps in the link above. Not sure if that's your problem or not, but worth checking before you contact Traeger support

 

[Fonzke]

Thanks. Did that already

 

[RustyJake]

Thanks. Did that already

Then you are on the last step on that list, call support, like @RayClem suggested already